Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by maximizing the use of knowledge. Why is Knowledge Management Important? In today's knowledge economy, an organization's most valuable...
Most companies frown upon employees using their business's IT resources to gamble online while at the office. An Acceptable Use Policy (AUP) clearly defines what is allowed and how to prevent employees from misusing these business resources (computers, devices, networks). An AUP would forbid employees...
Published: April 2024 Are you writing an instruction manual for computer software? Do you need online articles for a marketing campaign? Then you need someone who knows about technical writing to turn complex technical information into something straightforward and mainstream. The point of technical writing is to...
In a world where systems and processes are changing daily, technical documentation is more important than ever. Whether it's a software manual, API reference, or troubleshooting, or troubleshooting guide, well-crafted technical documentation is vital for ensuring daily operations, knowledge transfer, and empowering...
Whether you’re a college student considering career paths, or a manager looking for materials to help your team and customers reach their goals, you might find yourself at a crossroads: instructional design or technical writing? It’s a common question given just how interconnected the disciplines can...