By Brant Wilkerson-New June 19, 2024   Effective communication is paramount in the world of digital products and services. Two roles that play a crucial part in ensuring users can understand and engage with a product are UX writers and technical writers. While both involve crafting clear, concise...

  By Brant Wilkerson-New June 19, 2024   A growing trend in technical writing and software development is changing how documentation is created and managed. It’s called ‘Docs as Code,’ and it’s revolutionizing how teams collaborate and streamline their workflows. What is Docs as Code? Docs as code is an approach...

  By Brant Wilkerson-New June 18, 2024   User experience (UX) writing a high-growth field that focuses on crafting the content that users encounter when interacting with digital products like website, apps, and software. It’s a critical component of UX design that helps guide users through your product, reduces potential...

  By Brant Wilkerson-New June 17, 2024   We’ve all seen them — charts and graphs that are so cluttered and overloaded with unnecessary elements that they actually cause confusion rather than providing clarity.  This phenomenon is known as “chart junk” and it can seriously sabotage the effectiveness of your...

  By Brant Wilkerson-New June 12, 2024   Are you preparing to write and submit a paper or conference presentation? One of the key factors in your submission will be the abstract – a concise summary of your research that will help organizers decide if your work is a...