A Brief Introduction to DITA DITA (Darwin Information Typing Architecture) was developed by IBM in the late 1990s as an XML-based open standard for authoring, producing and delivering technical content. It has gained popularity and adoption as a powerful architecture for simplifying the process of structured content...
Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by maximizing the use of knowledge. Why is Knowledge Management Important? In today's knowledge economy, an organization's most valuable...
Most companies frown upon employees using their business's IT resources to gamble online while at the office. An Acceptable Use Policy (AUP) clearly defines what is allowed and how to prevent employees from misusing these business resources (computers, devices, networks). An AUP would forbid employees...
Published: April 2024 Are you writing an instruction manual for computer software? Do you need online articles for a marketing campaign? Then you need someone who knows about technical writing to turn complex technical information into something straightforward and mainstream. The point of technical writing is to...
In a world where systems and processes are changing daily, technical documentation is more important than ever. Whether it's a software manual, API reference, or troubleshooting guide, well-crafted technical documentation is vital for ensuring daily operations, knowledge transfer, and empowering users to help themselves. Understanding Technical Documentation Technical...